Privacy policy
Privacy Policy
Last Updated: 10 June 2026
East-Bridge Chemicals Limited ("East-Bridge", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase our reports, subscribe to our newsletter, or contact us.
1. Information We Collect
We may collect the following information:
Information You Provide
- Name
- Company name
- Email address
- Billing information
- VAT or tax identification number (if provided)
- Information submitted through contact forms or email communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Website usage data
- Pages visited and time spent on the website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process purchases and deliver reports
- Provide customer support
- Respond to inquiries
- Send newsletters and market updates (where you have subscribed)
- Improve our website and services
- Comply with legal and regulatory requirements
- Prevent fraud and unauthorized activities
3. Marketing Communications
If you subscribe to our newsletter, we may send you updates regarding:
- China chemical market developments
- New report releases
- Industry insights
- Company announcements
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
4. Payment Processing
Payments made through our website are processed by third-party payment providers.
East-Bridge does not store full credit card information on its servers. Payment information is handled securely by the respective payment providers in accordance with their own privacy and security policies.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Payment service providers
- Website hosting and technology providers
- Professional advisors (legal, accounting, compliance)
- Government authorities when required by law
Any third-party service providers are expected to handle information securely and only for the purposes required to provide their services.
6. International Data Transfers
As East-Bridge serves customers globally, your information may be processed and stored in different jurisdictions, including Hong Kong and locations where our service providers operate.
We take reasonable steps to ensure that personal information remains adequately protected.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain business records
- Meet legal, tax, accounting, and regulatory obligations
When information is no longer required, it will be securely deleted or anonymized where appropriate.
8. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
You may manage cookie preferences through your browser settings.
9. Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Your Rights
Depending on your location and applicable laws, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
13. Contact Us
For questions regarding this Privacy Policy or our handling of personal information, please contact:
East-Bridge Chemicals Limited
Email: info@eastbridge-chem.com
Website: www.east-bridge.com